# 🦥What are alerts and how do they help?

## 🤨 What are alerts?

🚨 Alerts are real-time notifications Zigzag sends when your cameras detect a specific event you care about.

🎯 You choose what triggers them—safety/compliance issues, process lapses, security incidents, or unusual activity.

📲 Alerts can show up via your preferred channel (app/email/WhatsApp/SMS—based on your setup) with the key details: what happened, where, when, and the relevant video clip.

✅ The goal: help the right person act fast—without watching hours of footage.<br>

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## 🚨 How do I add alerts?

📩 Contact us and tell us what you want to detect (prebuilt or custom).

🛠️ We’ll set it up on your cameras—configure the detection, locations, and who gets notified (app/email/WhatsApp/SMS, based on your setup).<br>

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## ⚠️ Where will I get the alerts?

📱 In the Zigzag mobile app\
💻 On Zigzag web \
💬 On WhatsApp\
\
You choose whichever way works best for you and your team!


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